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WHY AMC(Annual Maintenance Contract)

AMC(Annual Maintenance Contract) is a legal signed contract between two company.In which one of them is service provider.That will provide their services to company which need it for maintenance services of their IT products like Computer,Cloud Server,database,Networking devices and router at affordable rates.

There are three types of AMC

  1. Comprehensive AMC(Provides Parts and Support Services)
  2. Non-Comprehensive AMC(Provides only Support Services)
  3. Resident Engineer(Onsite Manpower Support)

What Arsenal Will Do In IT Services

  • Installation of server operating system(OS)
  • Updating OS when available
  • Manage user account i.e.create,update and delete the user and groups
  • Back-up of server
  • Server Start & Shut Down when needed
  • Resolution of server breakdown with top priority
  • Problem diagnosis and their resolution

  • 24 x 7 monitoring
  • Backup and disaster recovery
  • Onsite support
  • Cloud Services
  • Security Solutions
  • Remote help desk
  • Maintenance